Catana Hearts Throw Pillow
Catana Hearts Throw Pillow
Catana Hearts Throw Pillow Covers, Decorative Pillows for Bed, Sofa, Couch & Outdoor
[Material description] Catana Hearts Throw Pillow made of velvet fabric, the texture is very soft and comfortable.
[Product performance] Exquisite edging technology, excellent both inside and outside, not easy to open the line, not easy to deform, and can not afford the export quality of the ball. Invisible high-quality zipper.
[Applicable scenarios] When you nest on the sofa, you can lean on it; when you think about things, you can hold it; chair cushions, car cushions, and interior decorations. Can be used in any room-bedroom, guest room, children's room, recreational vehicle, holiday house.
*[Accessories structure] Not including pillow core, just pillow covers.
[Washing instructions] Anti-shrinkage, machine wash below 60°C.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
You will receive your order in 5-9 business days from the date that it is placed.
All items are shipped out around 1-2 business days after receipt of payment.
*** Please Note:
Estimated Ship Timelines Does Not Include Production Time!
Delivery Time = Processing Time + Shipping Time
*** Please Note:
1. United States Shipping Fee:
Standard Shipping -> $6.99
*Free Shipping -> Order Over $49.99
2. International Shipping Fee:
Standard Shipping -> $11.99
*Free Shipping -> Order Over $59.99
* Delivery Time:
United States -> 5 – 9 business days
International -> 9 – 20 business days
Order not delivered
If your item has not arrived within 30 days after having ordered, please contact us for a free replacement order or a full refund of your purchase. (Please note this policy excludes errors made by customers when providing incorrect shipping details on their order(s) and/or missed parcel deliveries.).
• You will receive your refund within 5 business days. Please contact us if you notice it takes too long for the refund to reach you.
• You will receive your replacement order confirmation within 5 business days. After that, please kindly allow us at most 5 more days of fulfillment before we can send you a new tracking number.
About Returns & Refund:
1 – Exchange Or Cancellation
All of our products are custom-made. If you wish to amend your order, please contact us as soon as possible. We will not be responsible for any information wrong if you don’t provide us within 12 hours. After 12 hours, your order has already been placed in production and can no longer be modified. Buyers assume all risks when choosing the wrong style and size of their purchase, no return or refund is accepted in this case.
If an order is lost in transit, we will dispatch a replacement to you at our expense. You will be provided a tracking number and this is what we use to determine if an order has been lost in transit or delivered.
Mistakes in the missing address or wrong delivery address
If there are any errors in the missing address or you provide us with the wrong shipping address leading to unsuccessful delivery and return it to us, please contact us and we will solve the problem for you.
2 – Return Policy Or Replacement
All products go through a quality control check before being sent to you – But just in case read below!
If the product encounters one of the problems below when you open the package, let us know by taking a picture and email us directly with your order number.
+ The printed image is not clear.
+ The printed image is not in the center of the shirt.
+ Package received wrongly against the order.
+ Damaged due to delivery: torn, dirty…
+ The order is not in the right size, color or style compared to the order.
+ Other mistakes caused by us…
If the product you received has any of the above issues, please contact us via email or website with pictures of errors and your order number. We will refund or replace an item when the issue is verified to be correct.
Note: * Returns are only accepted when the item has not been used or washed and in the same condition that you received it.
* We will not take any responsibility about the size if we made it as your request. In case of shipping the wrong size in comparison with the order we will follow the above policy.
3 – Refunds Policy
Your refund will be issued to the same credit card or original method of payment that you used to order. As the refund is a reversal of your payment, we can only send it back in the same way it was received. Reversing a payment in this way is the fastest and most secure way to get the refund on its way back to you.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
* Refund issues: Below is few reasons you will get full refund :
Duplicate order, we will cancel and refund one for you.
Your item(s) has not received within 30 days or you received a damaged/faulty item, we will priorly solve for replacement orders and you do not need to return item(s). But if you still want to refund, we will process the store credit or refund once we receive the return item(s) from you.
If you need to return, or refund your order, please read the following instructions carefully.
* How do return your item(s)?
Step 1: How to return?
– Returns must be shipped back to us within 30 days from the date your package is delivered.
– To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, that is unworn, not-used, and has not been washed or damaged in any other way. All original sewn in or hang tags must still be intact.
– To complete your return, we require a receipt or proof of purchase. You will be responsible for paying for your own shipping costs for returning your item(s).
Step 2: Our check processing.
– Once we received your return item(s), we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund as quickly as possible. The check processing will takes a time to compare and to discuss with our partner.
Then your refund will be processed. It takes up 3-5 business days to process once we have issued them.
– If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company. It may take some time before your refund is officially posted.
– Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com